Eurolines
Company address
Location:
Allemagne, Berlin
Service types
Tourisme
Événements et expositions
Vacances et voyages
Services de transport
Agences de voyage
Hôtels
About company
Thank you for your interest in data protection. The safety of your personal data is important to us.
§ 1 Information about the collection of personal da
(1) In the following we inform you about the collection of personal data when using our website. Personal data are all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.
(2) Responsible acc. Art. 4 para. 7 EU General Data Protection Regulation (GDPR) is DTG Deutsche Touring Gesellschaft mbH, Berner Strasse 81, 60437 Frankfurt am Main, (see our legal notice). You can contact our data protection officer at [email protected] or at our postal address with the addition “the data protection officer
(3) When you contact us by e-mail or using a contact form, the data you provide (your e-mail address, your name, your telephone number, etc.) will be saved by us in order to answer your questions. We delete the data that arises in this context after the storage is no longer necessary, or we restrict the processing if there are statutory retention requirements.
(4) Contact is also possible via social media such as Twitter and Facebook through private messages or public posts. Their use takes place through the consent to the data protection regulations of the respective operator.
We use the customer support software "Freshdesk" to process your inquiries via email, Facebook and Twitter. The operator is Freshworks, Inc. 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066. The use of a data center in Frankfurt am Main, Germany and a data processing agreement that complies with data protection regulations are contractually regulated. freshdesk.de/datenschutz/dsgvo
(5) If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail below about the respectie processes. We also state the specified criteria for the storage period.
