Egypt
INSIDE SERVICES SALES REPRESENTATIVE
Industry:
Sales & Customer Service
Career level:
Mid-level
Employment type:
Full time
Job location:
Cairo, Cairo
Salary offered
Negotiable
Requirements
Education:
Specialist's Degree
Experience:
2-5 years
Languages:
Arabic, English
Driving license:
No
Job role
Education: Bachelor /associate
degree in Electrical Engineering
Experience: 2 years IS/ Field
Service Representative
Soft skills:
sales oriented/ results
oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear
& understandable/ engaging & enthusiastic
Basic to intermediate skill in MS Office products (Excel, Word,
PowerPoint), BFO.
Familiarity with Schneider Electric products and services.
Familiarity with phone, Internet, e-mail systems and social media
Verbal and written communication skills
Able to prioritize and manage multiple tasks and build customer
relationships.
Successfully complete assigned training paths and successfully engage in
technical sales conversations .
Language skills: native speaker level
for local context
Benefits
Medical insurance
Company background
Essential Responsibilities Manage Services leads Take
inbound calls and e-mails to support existing customer base Meet daily goals
for outbound sales calls to follow-up customer requests and FSR Leads o
Identify and pursue new opportunities with existing customers o Develop new
points of contact and potential account identified from marcom activities &
campaigns, FSR leads and CCC/other leads o Develop cross-selling and upselling
opportunities React quickly to on-demand requests from customers o Analyze,
qualify and proactively progress opportunities in bFO Quote and close deals for
standard Services offers (spare parts, renewal contracts) o Maintain the
Installed Base data for customers o Document all records of customer
interaction and activity in bFO Answers
customer questions and educates customers on all SE services
