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Posted 13.11.2020
Industry: Sales & Customer Service
Career level: Mid-level
Employment type: Full time
Job location: Cairo, Cairo
Salary offered Negotiable


Education: Specialist's Degree
Experience: 2-5 years
Languages: Arabic, English
Driving license: No

Job role

Education: Bachelor /associate degree in Electrical Engineering Experience: 2 years IS/ Field Service Representative Soft skills: sales oriented/ results oriented/ daring/ passionate/ team player/ organized/ resilient/ voice clear & understandable/ engaging & enthusiastic Basic to intermediate skill in MS Office products (Excel, Word, PowerPoint), BFO. Familiarity with Schneider Electric products and services. Familiarity with phone, Internet, e-mail systems and social media Verbal and written communication skills Able to prioritize and manage multiple tasks and build customer relationships. Successfully complete assigned training paths and successfully engage in technical sales conversations . Language skills: native speaker level for local context


Medical insurance

Company background

Essential Responsibilities Manage Services leads Take inbound calls and e-mails to support existing customer base Meet daily goals for outbound sales calls to follow-up customer requests and FSR Leads o Identify and pursue new opportunities with existing customers o Develop new points of contact and potential account identified from marcom activities & campaigns, FSR leads and CCC/other leads o Develop cross-selling and upselling opportunities React quickly to on-demand requests from customers o Analyze, qualify and proactively progress opportunities in bFO Quote and close deals for standard Services offers (spare parts, renewal contracts) o Maintain the Installed Base data for customers o Document all records of customer interaction and activity in bFO Answers customer questions and educates customers on all SE services
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